Update your browser to get the latest software fixes.
Update Chrome
Chrome updates happen in the background when you close and reopen your computer's browser. But if you haven't closed your browser in a while, you might find a pending update:
- On your computer, open Chrome.
- At the top right, click on the three-dots menu, then Help and then About Google Chrome.
- Select Relaunch. (If you can't find the “Relaunch” option, you're on the latest version)
If that didn’t work, reset these apps or extensions, restart Chrome browser can also help. When you restart Chrome browser, your tabs and windows reopen.
- In your browser, write this to your address bar: chrome://restart.
- Turn on your microphone and camera.
- Rejoin the video meeting.
Update Edge
In the Edge browser, go to the three-dots menu in the top right corner, select Settings, and then About Microsoft Edge.
- If the About page shows “An update is available”, then select Download and install to proceed.
- If the About page shows “To finish updating, restart Microsoft Edge”, then select Restart.
Update Safari
Safari is part of the operating system of your Apple device so to update Safari; MacOS, iOS, iPadOS needs to be updated. Click here to read the article on apple support page: https://support.apple.com/en-us/102665
If updating your browser didn't help, try allowing access to your microphone article to fix your audio issue.