Allow access to your microphone

Allow Room to access your microphone

To use your microphone in Chrome, Room needs permission. You’re asked to allow access the first time you join a video meeting.

To allow Room to use your microphone:

1. While in a meeting, go to the address bar, select the setting icon on the left-end and toggle on Microphone from the pop-up window.
2. Select Always allow and then Done.

Allow Chrome to access your microphone

On computers with Chrome, you must allow the browser to access your microphone. To grant permission again:

1. Type the following to the address bar: chrome://settings/content/microphone.
2. Select "Sites can ask to use your microphone."
3. If present, under "Allowed to use your microphone," next to "https://room3d.com:443," click Delete.
4. Refresh the Room page.
5. When prompted, grant camera and microphone access.

Allow Edge and Safari access your microphone

• Allow Microsoft Edge to access your microphone (link)
• Allow Safari to access your microphone (link)

Allow your system or device to access your microphone

Enable microphone access on Windows

1. On your computer, select Start and then Settings.
2. Select Privacy & security and then Microphone.
3. Turn on Microphone access and Let apps access your microphone.

Enable microphone access on macOS

1. Go to System Settings and then Privacy & Security.
2. Select Microphone.
3. Check the box for the app that uses Room (Google Chrome, Safari).

If allowing access to you microphone didn't fix your audio issue, try unmuting yourself within device settings.