This article has been created to share the ease of upgrading or downgrading your ROOM's subscription plan when you want - pain free!
The price differences between plans are easy to manage and shouldn't keep you from making the change when you're ready!
When changing plans, we will prorate the subscription costs. For example, if you are on our 6€ monthly Personal plan and you are usually billed on the 1st of every month, then you execute a plan change to our 9€ Pro plan halfway through the billing cycle (in this case, mid-month on a monthly cycle – e.g. the 15th of the 30-day month), then you have already paid 6€ and used half of that (because you're in the middle of the month). So, when you switch to the new Pro plan which has a price of 9€:
- The unused portion of their current billing cycle is applied as a credit, in this case: 6€ ** (15 days unused / 30 days total) = 3€ credit.
- The cost of the new plan for the remaining billing cycle (i.e. the outstanding 15 days left in the month) is a debit of: 9€ (15 days remaining / 30 days total) = 4.5€ debit.
- The final prorated cost of switching from the Personal to the Pro plan is: +3€ credit – 4.5€ debit = -1.5€ charge.
This above charge amount will be added onto your upcoming recurring payment amount. If you’ve downgraded instead of upgrading, you will pay less, of course.
So, the next billed amount would include the prorated charge combined with (added to) the payment required on the new plan for the upcoming month. Thus, the next billed amount would be for a total of 10.5€ in our example (9€ for the upcoming billing interval, plus 1.5€ for the prorated amount from the plan change).
Below is the popup message that will display when you try to change your license from your Settings page's "License" tab (immediately under the page's title). It underscores our commitment to fairness concerning prorating costs when you change plans.
This popup message is essentially a reminder that you have full flexibility to change whenever you want without getting penalized and knowing that you will only pay for the days of service that you use under the plan that you are in during those days.
Below are the new ROOM plans, as they appear on the ROOM website (when a user is not signed in):